Q1. What’s your Delivery time ?
For the goods in stock , we can send you the goods within 1 day once we confirmed your payment , for the customized goods , the delivery time for jewelry displays is about 7-10 days , and the delivery time for packing goods ( boxes , paper bags and pouches ) is about 15-25 days
Q2. Do you have stock items to sell or you can make custom ?
Yes , we have many goods , such as all kinds of jewelry displays , boxes , bags and pouches in stock , also we can make customized goods as your requirement .
Q3. what is your sample fee policy ?
If we have the sample in stock , you can pay a little sample fee,such as 10 USD , if we don't have in stock , then u should pay for a little more sample fee than sample in stock . any way , all of the sample fee will pay u back when u confirm the order . also sample freight is charged by the shipping company , Client should pay it
Q4. Which shipping way is available and how to track ?
By sea to your nearest port
By air to your nearest airport
By express DHL , UPS , FEDEX , TNT , EMS to your door
When your order shipping out , we will provide u a tracking number . then u can know clearly the status of the goods
Q5. My package has missing products. What can I do ?
Please contact our support team and we will confirm your order with the package contents . We apologize for any inconveniences !
Q6. Which payment way is workable ?
1. PayPal ( for sample fee , goods in stock or order value less than 500usd )
2. Western Union
3. T/T 30% deposit in advance , 70% before shipment
Q7. Why you choose us ?
1. 15 years Manufacturer
2. Professional Designer Team
3. Skilled Workmanship
4. Strict QC System
5. Fast Delivery
6. Considerate After-sales Service
7. Competitive price
8. Unique taste and Creativity
